Shipping policy
Shipping Policy
Processing Time
All products are handmade and processed with care. Orders are typically processed within 1 business day. During busy periods, processing times may be slightly longer.
Shipping Rates & Delivery Times
We offer flat rate shipping based on your location:
- 🇸🇪 Sweden — Free Shipping (2–5 business days)
- 🇪🇺 European Union — 129 SEK (5–10 business days)
- 🌍 International — 249 SEK (7–15 business days)
Please note that delivery times are estimates and may vary due to external factors.
Shipping Provider
Orders are shipped via reliable carriers. Once your order has been dispatched, you will receive a confirmation email with tracking information (if available).
Customs, Duties & Taxes
For orders outside the EU, customs duties and import taxes may apply. These charges are the responsibility of the customer.
Delays
We are not responsible for delays caused by postal services, customs, or other factors outside our control.
Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us at info@beccoatelier.com within 7 days of delivery. We will do our best to resolve the issue.
Contact
If you have any questions regarding shipping, please contact us at info@beccoatelier.com.